Privacy Policy

1. Introduction

Piranha Tool ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.piranhatool.com and use our mobile unlocking software and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase our software or services
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number)
• Billing and payment information
• Account credentials
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you use our services:

• IP address and location data
• Browser type and version
• Operating system information
• Device identifiers
• Usage patterns and preferences
• Software performance data

2.3 Device Information

When using our software, we may collect:

• Device model and manufacturer information
• IMEI numbers (for unlocking purposes only)
• Software version information
• Unlock operation results (success/failure)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Provide and maintain our software and services
• Process transactions and manage accounts
• Deliver customer support and technical assistance
• Authenticate users and prevent unauthorized access

3.2 Communication

• Send service-related notifications
• Respond to inquiries and support requests
• Provide software updates and security patches
• Send marketing communications (with consent)

3.3 Improvement and Analytics

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Monitor and analyze software performance
• Conduct research and analytics

4. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud hosting and data storage
• Customer support services
• Analytics and marketing services

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect user safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Protected servers and databases
• Employee Training: Regular security awareness training

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

6.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account information

6.3 Deletion

• Request deletion of your personal information
• Close your account

To exercise these rights, please contact us at support@piranhatool.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: